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Professional Services

Integration & Customization
Professional software integration and development services to integrate any legacy enterprise systems to our solutions and products. This includes:
  • Analysis - Requirements analysis, business and technical assessment, effort estimation and scope of work, project plan.
  • Solution Development - Project plan, definition, implementation design and development.
  • Quality Assurance - Integration and system testing, user acceptance testing.
  • Delivery and transition - Solution delivery to production environment, user training and transition.
  • Project management - Project management services for any implementation.
Control & Handling
For extra services after implementation, our Professional team can also deliver Control and Handling services to you. This includes:
  • Hardware and software procurement and set-up
  • Maintenance
  • Secure hosting with secure network connections (VPN)
  • Technical and operational support (Extended)
  • 24x7 Monitoring
  • Network planning facility
  • Performance management
  • Software upgrades
  • Disaster recovery planning and execution
  • Seamless deployment of its applications
  • System backup
  • SLA Reporting and measurement
  • Troubleshooting and issue resolution
Consultation
Professional consultation on providing the best solution based on your business requirements.